Registration Tips

• You MUST use Google Chrome.

• Registrations are processed within 24-48 business hours from receipt (registrations are NOT done on weekends or holidays).

• Registration should be done well before your expiration date (very last day of every month). Courses fill up quickly and late registrations may not be processed prior to the course. 

• Life Support Education does not offer refunds. Please ensure you have selected the correct course and location to meet your scheduling needs. If you need to cancel a registration, please do so by calling the department or sending an email.

• You can register for more than one type of course per registration, i.e., one BLS and one ACLS. If you submit two registrations for same course type, the last one received will be the course type, date, time, and location you've selected. 

• Courses are free for employees except for the instructor courses. Travel staff, students, outside participants MUST pay the course fee when they register. If payment is not made during registration process, then you may not receive your completion card.

• Completion eCards are sent 24-48 business hours after course (NOT during weekends and holidays).

 Course Definitions

• Provider or Update/Renewal courses are completely instructor-led. For BLS, the class time is three (3) hours. There is NO pre-course work to do.

• For ACLS and PALS, the initial course will be two (2) days (8a-5p) unless on a campus other than Winston Salem. If you choose a one-day initial course, it will be an all-day course (8a-5p). You MUST complete the pre-course self-assessment AND pre-course work for any ACLS or PALS Provider Initial or Update course.

• To find the education and videos; go to www.elearning.heart.org. Click on the "Courses" dropdown (under the heart and torch logo), select ACLS or PALS, scroll through boxes in the middle of the page until you find the correct one. Click on the red button that says, "Launch This Course". Sign in or create an account with AHA. Begin the education. Print or take a picture of the completion certificate and bring it with you to course.  

• • HeartCode eLearning courses are blended courses where online education and testing is completed prior to the course. A skills check-off is required after completion of the education and is done the date, time, and location you chose when you registered. The BLS learning takes approximately 2-3 hours; the ACLS and PALS can take as much as 8 or so hours. The eLearning education is sent to your WakeHealth email (for employees) or your personal email (travelers, students, outside personnel) once the registration is processed. If you don't see it immediately, please do a search for "eLearning.heart.org". Print or take a picture of the completion certificate. 
  • If you have issues with accessing any of your education, please contact Customer Service (under the support tab) Monday - Friday 8a-5p Central time at 1-888-242-8883.

   

  IF THERE ARE NO DATES AVAILABLE FOR THE COURSES YOU NEED; PLEASE DO NOT SUBMIT A REGISTRATION!!!